• Network/Hardware Support Technician

    Job Location
    # of Openings
    Security Clearance
    Active Top Secret
    Percentage of Travel Required
    Regular Full-Time
  • Overview

    Responsible for managing EUR and IO’s mobile technology systems. Support Adobe Connect Webinars. Support software applications such as Microsoft Office, Microsoft Office 365, Adobe Acrobat, Adobe Professional, and a variety of other desktop applications.


    • Install, configure, maintain, and provision all mobile devices to include: Blackberry, iPhones, iPads, Android, and tablet computers
    • Support Video Teleconferencing for Cisco Tandberg equipment used throughout the bureau
    • Support all makes and models of laptops
    • Install, configure, and maintain mobile device software and applications
    • Support Video Teleconferencing equipment and Adobe Connect
    • Work with vendors on repair of equipment
    • Work with telecommunications vendors when provisioning services for mobile devices
    • Install, configure, and maintain desktop applications to include: Microsoft Office, Microsoft Office 365, Adobe Connect, Adobe Professional, and other desk applications


    • Required Knowledge/Experience:
      • 3+ years hands-on, practical experience in supporting desktop hardware and software
      • 3+ years hands-on, practical experience in supporting mobile devices such as: Blackberry, iPhone, iPad, Android, and tablet computers
      • 3+ years hands-on, practical experience in supporting desktop applications
      • Excellent writing and verbal skills to include interviews and presentations

    Other Responsibilities

    • Perform other tasks consistent with the goals and objectives of the department/contract
    • Perform other duties as assigned by Director of Services

    Invest in a company that invests in you! Copper River provides its employees with ample opportunities for career growth and development. Tuition reimbursement is offered to help employees further their education and skillset. Other perks include Open Leave, 401k matching with immediate vesting, Medical, Vision, and Dental coverage.


    EEO/AA Employer Minorities/Females/Vets/Disability


    Disclaimer: The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.


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